Trip Conductor Support

How can we help?

Get help with your account, tracked flights, alerts, subscription, or the mobile apps.

Contact support

Email is our primary support channel. Tell us what happened and we’ll review the details and help you get back on track.

Email info@quieteyegroup.com

If the button does not open your email app, write to info@quieteyegroup.com.

Trip Conductor support is provided by QUIET EYE ADVISORS LLC.

Quick answers

Common support topics

Account & sign in

Use “Forgot password” on the sign-in page to reset your password. To update your account, open Account in Trip Conductor. You can also review the public account-deletion instructions.

Flight tracking

If a flight is missing or looks wrong, send us its airline, flight number, and travel date. For operational decisions, always confirm with the airline or airport.

Alerts & notifications

Review Alert Settings in your account. On iPhone, iPad, or Android, also check the system notification settings for Trip Conductor and make sure notifications are allowed.

Subscriptions & billing

Open Account → Plan. App Store and Google Play purchases can be managed there; web subscribers can manage or cancel their plan there.

Trip Conductor provides flight information and planning support, but it is not an airline or emergency service. For urgent travel changes, cancellations, rebooking, or airport assistance, contact the airline directly.